Everyone in Coralville, IA, knows we are advised to go to our Coralville dentist twice a year. Oral-conscious Coralville residents have a teeth-cleaning and examination. Once a year, we get x-rays to look for problems that can't be seen with the naked eye. When our dentist is done, he/she tells us what was found – "Everything's fine, see you in six months." Or "You've got a small cavity starting, let's schedule an appointment to take care of it." By the time you leave, you have a plan for addressing any necessary issues.
This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.
If Coralville folks understand the wisdom of using this system for handling dental care, why do many resist when facing the same system for our vehicle maintenance?
Following the vehicle manufacturer's recommended intervals can be confusing. First, there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing ...you get the point.
Every item has a recommended interval and it's hard for Coralville drivers to keep it all straight – even if you're part of the 1% of IA drivers that read their owners' manual.
And if you have more than one vehicle, the complexity is multiplied. You'd need a computer to keep track of everything. Well, that's how your service center does it. For example, Off Campus Auto Repair subscribes to automotive databases that have your vehicle's recommended intervals. You may have wondered how they know what else to recommend when you take your car in for an oil change – it's all in the database.
Well, it's not all in the computer. There are other variables that can't be accounted for in the schedule: Things like Coralville weather conditions, altitude, and where and how you drive in IA. Talk about these things with your service advisor at Off Campus Auto Repair and you may decide that the severe service schedule in your owner's manual is more appropriate.
Since anything that's not driving in moderate weather is considered severe and most of us do at least some of that around Coralville, IA, it should be taken into account.
Let's take your basic oil change as an example. What issues are involved? The oil you put in your vehicle is a blend of base oil and special additives. There are detergents to clean the inside of your vehicle engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.
Now, these additives deplete with use and time. That's why most vehicle manufacturer's maintenance recommendations include both a time and mileage element – like 3 months or 3,000 miles/5,000 km, whichever comes first.
It's easy for Coralville drivers to think, "Gee, I've only driven 2,000 miles/3,200 km in the last 3 months. I can wait on that oil change." But you need to remember that the inside of your engine is a environment. The oil is contaminated with combustion by-products that start degrading its effectiveness even when it's just sitting there.
A lot of people in Coralville don't realize how harmful it is to skip an oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it's clogged up because you haven't changed it, it can't trap any more.
Oil sludge is another problem for Coralville vehicles. Sludge is oil that has turned to a gunky jelly – think 'Vaseline.' Obviously, sludge doesn't lubricate. It can also clog small oil passages so that all the parts don't get properly protected by the oil. That'll lead to premature wear.
If you've missed some oil changes, don't despair. Just talk with the pros at Off Campus Auto Repair. Fess up – you'll feel better. And they can help you get back on track. Following recommended intervals is the key to keeping your vehicle on the road and avoiding repairs.
I appreciate the customer service and expertise shown by this company. In particular, Harold was very helpful!
-Mia H. - Iowa City, Iowa
Excellent service by Harold. I called for a jump start. They sent a text with updates on the arrival time. He showed up within 10 minutes and started the car right away. All the paperwork was computerized and very professional. I owned a towing company for 20+ years, so I can appreciate how organized and businesslike the service was which Harold provided.
-Jon Lehman - Princeville
This was my 2nd time using Off Campus Auto Repair and they once again delivered professional, reliable and prompt service. Technician, Harold Warner, went above and beyond today while installing a new battery for my truck. He was friendly, thorough and informative throughout the entire process. I highly recommend Off Campus Auto Repair for any and all automotive repair/assistance needs!
-Melissa L. - Iowa City, Iowa
They are a great staff and very honest. They tell and show you what is wrong.
Denis was polite, efficient, excellent service!
-Allen kittrell - Solon iowa
Keith and the gang always rock
star my vehicle service and Karen is always extremely pleasant to work with.
I always feel that the staff at Off Campus Auto Repair treat me well. They are friendly and explain why they are recommending a particular service. In this case I wanted to delay a recommended service and they understood my position and did not pressure me.
Courteous people who smile and are kind.
The people at Off Campus are friendly and the service has always been reliable.
-John and Shirley B.
We were in town visiting for the holidays and had a couple car issues. Off campus auto repair was so helpful. They got us right in and had our car fixed within the day. The customer service was excellent. I highly recommend them!
This company did a great job. All were very helpful and courteous.
Off Campus always does a great job, is honest, and wonderful. They went out of their way to get our daughter's car into the shop over the holiday. I would highly recommend Off Campus!!
-Mike & Barb J.
My active duty son had car issues while traveling back to base. With one call this team of professional mechanics agreed to take the car in and get him on the road. Clean and professional shop that I would recommend to anyone!
Honest, reliable, and great service. They strive to make you happy every time.
Trust Off Campus Auto Repair to keep my vehicle road-worthy. My highway driving is in some remote places so I need to have my vehicle in good shape for travel. Repairs in some other places have not been so good; therefore, I like to start my travel time with my vehicle ready to roll. Thanks to all at Off Campus!
The best I have ever had the pleasure of doing business with.
Everything one could ask for in an auto repair shop...honesty, knowledge, helpfulness in understanding what is needed and the most pleasant employees to deal with anywhere. I have been a customer of Off Campus for over 20 years and have total respect for everyone who is employed there.
If I had to experience car problems, I was fortunate that it happened at the Coralville exit. When I called AAA, I was connected with Off Campus Auto Repair for towing and repair. Because it was mid afternoon and the repair would take hours, it meant I wouldn't make it to my destination an hour away. I was pleasantly surprised to be offered a loaner car which enabled me to complete my travel plans! Everyone was pleasant and accommodating--it was the best of a bad situation. Thank you, Off Campus Auto Repair.
-Jan Evans - Knoxville, Iowa
Love Off Campus Auto Repair.
Trustworthy professional service! Best in town!
My serpentine belt came totally off. Left car there for the day. Courtesy car was a God send! Honest company...will not tell you that you need something just to make money. Overall good experience.
I had never had something wrong with my vehicles until last week when my tires were slashed. I had no idea/direction of where to begin. AAA sent OffCampus towing, they arrived in 15-20 minutes! Super friendly and helpful...and patient with me while I filed a police report and was dealing with insurance. The gentleman who came called and had a loaner vehicle waiting for me as soon as we got to the facility! The mechanics who changed my tires and aligned my car also called first thing the next morning and weren?t boastful about buying this or that. Asked what I wanted and they got it for me. 10/10 recommend
Great job service was excellent technician and staff could not have been better!!!
Super nice staff, would recommend to anyone.
My daughter broke down a couple hours from home so until pick up of the vehicle all my dealings were by phone. James from Off Campus was friendly, knowledgeable and straight up with things on the car that needed taken care of now and those that could wait. I hope to never break down in Iowa City again but if it happened I would take it there again. P.S. Go Cyclones!
My car was really close to breaking down in Iowa City, so I brought it to Off Campus Auto Repair; they immediately took it in and got back to me with the issue and an estimate for fixing it very quickly. I would definitely recommend them to anyone in need of car help!
Excellent service and prompt arrival. Tow truck showed up less than 30 minutes after I ordered it from AAA. The drivers were knowledgeable and confident, safely driving my car to the repair shop.
Got everything done fast, affordable, helpful, used a loaner car they provided.
My car was overheating right in the middle of a 10 hour drive with all my stuff in it and I was moving. Having car troubles in that scenario is the worst. I googled the closest auto mechanic and that shop turned me away. Then I walked into Off Campus (the next closest), explained my situation and they looked at my car right away! They took care of my car and I was out of there in an hour and the cost was minimal. Great service, super friendly. Thank you!
Very thorough, complete, fast service, and inspection for other problems that might exist. They have kept my older cars running very well.
-Marilyn Hedges - Coralville IA
Perfect! Everyone there was so nice in explaining what was wrong with the car as well as exactly how they were going to fix it. Cost was reasonable and service was performed in a timely manner!
Awesome. This shop is the best there is and every will be!!!!
Great people and excellent service. Karen and Keith are the best.
Great service. I am very happy about pricing and service.
I love Off Campus. I've been taking our cars there for years, and I trust them completely. Very happy with their service.
Excellent, fast service.
-Essam - Pittsburgh, PA
Excellent service as always. Everyone is professional and pleasant to deal with. They are fair and honest and I wouldn't take my car to any other shop.
We were traveling from NV to ME when our engine light came on . AAA gave us the name of this service station in Coralville , IA. We cannot say enough about the incredible service we received. Courteous, efficient, excellent customer service! They are definitely an asset to the Iowa City area. 10 stars ??
There the greatest shop every created...... ever!!!!
Great service from a friendly staff. He quoted me how much to replace some parts and came to be cheaper then I expected.
Amazing service, wife stranded from out of town, gave her a loaner no problem, fixed fast. Was like dealing with my grandpa!!! Thanks again!!
Best shop ever, they are there for the customer.
So friendly and courteous.
AAA towed me here when I had car trouble while visiting. They explained everything clearly and answered my many questions. I got a solid vibe of an honest place. They had a loaner car available.
I highly recommend this shop. They took the stress out of a very stressful situation.
They were able to fix our van and work with us on the money we owed them. They even tried to get it lower!
They run a great shop! All friendly, customer oriented, efficient! Karen handles us old timers well!
-Larry & Judy S.
The people, You can trust them.
The staff takes the time to inspect and note any potential problems. Estimates are given and you know exactly what is going on. I like doing business with Off Campus.
Called AAA for a jump start on my truck. Harold from your shop was dispatched. I had a scheduled appointment that morning and was in a bit of a hurry. Harold arrived actually ahead of the scheduled time and had me in the road promptly. I am very happy with your service and especially your technician Harold.
Always excellent, reliable service!
Reliable and trustworthy! I have been a customer of OCAR for many years. The staff is always pleasant and you actually get to talk to the mechanics who work on your car, not to some service advisor. They give you their recommendations and your options. Prices are about the same as the new car dealers charge.
-Tom & Ann P.
I had very prompt and very efficient flat repair service from a very friendly service person (Harold). He arrived at our house and was very pleasant and helpful. He spoke highly of and enjoyed working at Off Campus which says a lot for the management.
-Dave Reynolds - Iowa City
Harold arrived quickly and gave me several options for my battery problems. Was nice and replaced my battery right where i was stranded. 10/10 Service, I highly recommend.
-Jared - Iowa City
We were camping at Sleepy Hollow Campground off of I-80 and when closing up the trailer discovered one of the tires was flat. My husband did not have the needed tools to change the tire. On went on the internet and found Offcampus Auto Repair/Campus Towing. Everyone was great, from Jessica on the phone who explained things in detail to Harold who was the tow truck operator. People like these are a true blessing for folks out on the road away from home. Harold is a true road angel. Thanks ever so much!
-Joel & Lu Ann Balch - Rockford, Illinois
I just had a great AAA service call from Harold. I needed a replacement battery and he got it taken care of quickly! You can't go wrong with this company!
-Kathyl Jogerst - Coralville Iowa
I had an old dead battery that would not keep charge. After calling AAA, I received a call back from the tow and roadside assistance service within minutes. The woman I spoke with was very pleasant and efficient. After 15min, Harold came out to where I was on the far East side of the Iowa City limit. Harold was a pleasure to meet and work with. He assessed the battery, explained the battery health report well and I decided to have him replace it then and there. Everything went well. The whole process was quick, efficient, professional, and pleasant. For any future similar car troubles, I will definitely be calling them again.
-Robert Marini - Iowa City, IA
Harold was super friendly and very professional. He was efficient and he did a great job too!
-Courtney - Iowa
Very happy with service.
Friendly, reliable, competitive rates.
Great customer service! Always excellent service!
Best Auto Repair in the Area!
We remain fans of this comprehensive auto repair business. Feel blessed to have found them!
-Daleine & Jack C.
I took my '88 mercury ford cougar into them to get my transmission fluid & transmission filter changed. They where informational about if something was already wrong with the transmission, then the work that they were going to do could make it worse.
They let me drive a nice loaner car for free, without having to fill out any paperwork, for as long as my car was in the shop.
On the bill, they had recommend work that needed to be done at some point, that included the price of each job.
They didn't push for the most expensive thing to be done first, they actually recommend the 2 cheapest things be done first, which was the back break light, so that I don't get pulled over by the cops, & the serpentine belt, so it wouldn't end up breaking in me.
I highly recommend them to everyone with car problems & I plan on getting all recommend car work done there.
Office staff was courteous and knowledgeable. I would definitely recommend their services to my friends. Thanks for repairing my vehicle and making it sound like a new vehicle.
-Matt M. - Iowa City
Traveling from Rapid City to Indianapolis my dashboard lit up like a Christmas tree. I want to thank Off Campus Auto Repair for fitting us in and getting us back on the road quickly. Their honesty and thorough explanation was greatly appreciated.
-Carson S. - Rapid City, SD
I had the pleasure of meeting Harold today who was very kind, personable, and knowledgable. He was a delightful man who replaced my battery very quickly, while we shared various personal stories in the process. Could not have asked for better service.
-Robby B. - Iowa City, IA
Our vehicle blew a spark plug in Iowa City on a Sunday. Being 7 hours from our home in Ohio, off campus not only provided quick and professional towing for our vehicle, their staff also provided a loaner car for us to get food, lodging and a rental. Since we had to return to Ohio prior to repairs, the off-campus staff was thorough in keeping us informed on the status of repairs, as well as providing an exact cost estimate along the way. In a world of sketchy dealerships and repair shops, I was completely blown away by the service provided by the off campus technicians. I would like to thank James, Keith and the entire off campus crew for taking great care of both my vehicle and family during this ordeal, and would encourage anyone reading this post to use off campus if you need a tow or vehicle repair while in the Iowa City/Cedar Rapids area.
-Ryan D. - Beavercreek, Ohio
-Bill - Coralville Iowa 5224
I had an accident returning to MI. Off Campus Towing picked up my van and they were very nice to even take me to a hotel, and that was only the beginning of their over the top helpfulness. The accident was on 9-10-15. They were very helpful in getting the insurance company to appraise the van Then Off Campus Repair took over. They put the Van back to together with excellent workmanship. Everyone of the employees were over the top helpful. Beautiful facility and they know their craft. I highly recommend Off Campus Towing and Repair. Thanks!
-Bill and Margo M. - Fenton MI 48430
My A/C seized between Nebraska and Pennsylvania. They were able to work me in and get me back on the road quickly. Complete professionals, courteous and would even recommend Off Campus Repair to Grandma!
Off Campus keeps us safely rolling year after year. Efficient, knowledgeable, HONEST professionals - so happy we found them when we arrived in the area.These guys have ALWAYS given us the best value for our money.
Outstanding service and polite employees. You can trust this business completely!